RETURN POLICY

Merchandise cannot be exchanged or returned without a valid receipt.

Sigridwoolley will refund most items within 30 days of delivery provided they are in resellable condition, have not been damaged, soiled, washed, altered or worn and that all labels and tags are attached, including furniture which must be disassembled and returned in it's original packaging.

 

After 30 days with a receipt, you will be eligible for exchange only at the current selling price in-store or e-merchandise credit online. Items exchanged must be of equal or greater value. Returns must be made in-store by the customer in order to be processed. 

 

The following exceptions are in place:

•  Sigridwoolley HOME items purchased online must be returned by mail.

• Items marked 'Final Sale', both in stores and online, cannot be returned or exchanged. 

• Some items are considered final sale and cannot be returned or exchanged. This includes bodysuits, hosiery, underwear (including bras), swimwear without the hygenic seal (excluding bikini tops), opened cosmetics, earrings, face masks, red-stick sale items (in-store only).

• Items purchased with a discount code or during a sitewide promotion are not considered final sale unless they are marked 'Final Sale'. These items are subject to the same return policy as full-priced items.

• We do not accept returns of restricted items.

• Gift cards are Final Sale.

• Special collections and designer collaborations may be subject to a return policy that may differ from our standard return policy above.

• A small number of products cannot be returned to store. Should you try to return one of these items, our store staff will support you in other ways to place your return.

 

OUR ADDRESS:

 

AZA ECOLAB OY

 

BULEVARDI 54 20, 00120 HELSINKI, FINLAND